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Operations Manager Full-time Job

1 week ago Transportation & Logistics New York City 64 views
Job Details
  • Manage a diverse, insourced multilingual team in an large corporate environment across multiple client sites
  • Manage and coordinate client stakeholder relationships within EMEA,  with the objective of delivering on client expectations, identifying growth areas and continuously improving processes
  • Provide day-to-day leadership and guidance to your management team (Team Leaders, L&D Manager and HR)
  • Scheduling and prioritising your own work and ensuring all deadlines are met.
  • Ensuring your team hit and exceed KPI metric targets across multiple elements of the business
  • Developing the capability of the sales team through strong performance management and coaching, complimented by a structured L&D program
  • Work with key internal stakeholders to agree all aspects of resource planning, agree job specifications and hire the best talent to fill open roles within strict time and budgetary deadlines
  • Further develop existing reporting templates and metrics with a view to improving team performance visibility and areas of focus
Company Description
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